Valentine’s Day in 3D
Gift the Adventurer 5M Pro bundle with 2 filament rolls for just $489—each roll only $10! Or create heartfelt 3D-printed surprises!
50% Off 2nd HS PETG
It offers translucency for visually appealing prints, making it ideal for stylish household items.
Flashforge Donation Campaign
Up to $20 from each purchase funds donated printers for African schools. Once the fund covers a printer, we’ll send it to support student learning.
Adventurer 5M
Adventurer 5M Pro
Filaments - On Sale Now
AD5X
Guider 3 ultra
Accessories
Adventurer 5M
Adventurer 5M Pro
Filaments - On Sale Now
AD5X
Guider 3 ultra
Accessories
Orca-Flashforge
The Best Slicing Software for Flashforge
High-Speed Printers. Support AD5M series
and Guider 3 Ultra.
Learn More
Flash Maker
A more flexible printer management tool
that supports mobile phones, iPads, and
computers.
Learn More
Orca-Flashforge
The Best Slicing Software for Flashforge High-Speed Printers. Support AD5M series and Guider 3 Ultra.
Learn More
Flash Maker
A more flexible printer management tool that supports mobile phones, iPads, and computers.
Learn More
Have a question?
We are here to help.
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
Our customer support is available Monday to Friday: 8:00 AM to 6:00 PM China Standard Time (CST). Average response time: 12 hours.
Please note that response times may be delayed from January 27th to 31st (CST) due to the Chinese New Year holiday.
When will the AD5X be shipped?
AD5X Shipping Progress
United Kingdom
The AD5X has arrived at our UK warehouse and is ready for shipping. Tracking numbers will be updated within the next three days, and your package will be on its way shortly.
Canada
Our Canadian warehouse is set to receive the AD5X by February 13th. Tracking numbers will be provided by February 17th.
United States
The AD5X is already stocked in our U.S. warehouse. Tracking numbers for all orders will be updated by February 15th.
Europe
For our European customers, the AD5X will reach our warehouse by February 28th. Tracking numbers will be updated by March 3rd, ensuring timely delivery of your order.
Do you ship overseas?
Yes, we do! Our online store ships to North America, Europe, and Australia. If you’re located in another region, feel free to reach out to us at customer@flashforge.com, and we’ll be happy to assist you.
Do I need to setup an account to place an order?
No, you don’t need to set up an account to place an order. However, by signing up, you can earn reward points that can be redeemed for shopping vouchers or special treats during our exclusive events.
Do you offer gift wrapping
At this time, we do not offer gift wrapping services. However, we’re always looking for ways to improve our offerings, so it may be something we introduce in the future.
How long will it take to get my orders?
International shipments are delivered via DHL, FedEx, UPS, EMS, or SF Express, with an estimated delivery time of 5-7 business days. Please note that delivery times may vary slightly depending on your location and any unforeseen delays in customs or shipping services.
What is your return policy?
Flashforge accepts returns for 3D printers within 30 days of receiving your order, no questions asked. For detailed information, please refer to our Warranty & Returns Policy page.
