The AD5X is scheduled to begin shipping in late January 2025. Orders will be processed and shipped in the order they were placed. For customers who selected the "From China (ship in 20 days)" option, these orders will be shipped first, directly from China, as part of the initial shipment batch.

For more detailed information about the AD5X shipment, please refer to official updates from Flashforge.

Yes, we do! Our online store ships to North America, Europe, and Australia. If you’re located in another region, feel free to reach out to us at customer@flashforge.com, and we’ll be happy to assist you.

No, you don’t need to set up an account to place an order. However, by signing up, you can earn reward points that can be redeemed for shopping vouchers or special treats during our exclusive events.

At this time, we do not offer gift wrapping services. However, we’re always looking for ways to improve our offerings, so it may be something we introduce in the future.

International shipments are delivered via DHL, FedEx, UPS, EMS, or SF Express, with an estimated delivery time of 5-7 business days. Please note that delivery times may vary slightly depending on your location and any unforeseen delays in customs or shipping services.

Flashforge accepts returns for 3D printers within 30 days of receiving your order, no questions asked. For detailed information, please refer to our Warranty & Returns Policy page.