Hi Bradley,
Thank you so much for your honest feedback — and we're really glad to hear the printer has been working well for you so far!
We’re very sorry about the delay and lack of communication regarding the filament. The PLA spools are shipped separately, and here is your tracking number for the filament package: 9434636208235292192097(USPS).
We truly appreciate your patience, and we hope the filament reaches you very soon. Please feel free to reach out if you need any further help — we're here for you!