Before the first use of your AD5M/AD5M Pro 3D printer, please remove the four Z-axis securing screws using the included 2.0mm hex wrench.
Critical Note: Ensure the hex wrench is inserted at a 90-degree perpendicular angle to the screw head and rotate gently. Improper alignment may result in screw head stripping, making the screws difficult to remove.
If stripping occurs, we recommend:
Using another 2.0mm non-ball-end hex wrench (non-included tool);
Contacting Flashforge Technical Support for assistance.